Privacy Policy

1. Privacy & Data Collection

At Kathiyawadi Organic, we are committed to protecting your privacy. We collect personal information such as your name, email address, phone number, and shipping address when you place an order or register on our site. This information is strictly used to fulfill your orders, provide customer support, and improve our services.

2. How We Use Your Information

• To process and deliver your orders efficiently.
• To communicate with you regarding your order status.
• To send promotional emails and newsletters (only if you opt-in).
• To improve our website's user experience based on your feedback.

3. Payment Security

We do not store your credit card or bank details on our servers. All online transactions are processed through secure, PCI-DSS compliant third-party payment gateways (such as PhonePe, Razorpay, PayU, and Cashfree). Your payment information is encrypted and transmitted securely.

4. Cookies

Our website uses 'cookies' to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences, keep items in your shopping cart, and understand how you interact with our site. You can choose to disable cookies through your browser settings, though this may limit some functionality of our website.

5. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you (such as courier partners), so long as those parties agree to keep this information confidential.

6. Your Rights

You have the right to request access to the personal data we hold about you and to ask for corrections or deletion of such data. Please contact us if you wish to exercise these rights.